Effective March 17, 2025
GDPR
2. YOUR RIGHTS UNDER GDPR
Consent
Under GDPR, you opt in to have an organization (the "Data Controller") process your Personal Data. Data Controllers must obtain your consent before they can process your data.
Special categories of data
Unless specifically authorized, GDPR prohibits processing of certain special categories of data such as race, ethnicity, political and religious beliefs, sexual orientation, and genetic and biometric data. Ahub AI does not acquire or process any data belonging to these categories.
Right of access
If you consented to a Data Controller processing your Personal Data, you may then request the following:
Right to rectification
You, as a Data Subject, have the right to have any errors on inaccuracies of Personal Data corrected. Your Data Controller shall implement such requests without undue delay.
Right of erasure
You have the right to have your Personal Data erased or forgotten. Your Data Controller shall remove your Personal Data and confirm deletion via a notification to you. Data Controllers are also required to maintain these transactions.
Right to data portability
You have the right to have your Personal Data exported and provided to you in complete form.
Breach notification
In the event of a data breach and your Personal Data is compromised, your Data Controllers are required to notify you at least within 72 hours.
Under GDPR, you opt in to have an organization (the "Data Controller") process your Personal Data. Data Controllers must obtain your consent before they can process your data.
Special categories of data
Unless specifically authorized, GDPR prohibits processing of certain special categories of data such as race, ethnicity, political and religious beliefs, sexual orientation, and genetic and biometric data. Ahub AI does not acquire or process any data belonging to these categories.
Right of access
If you consented to a Data Controller processing your Personal Data, you may then request the following:
- A copy of the Personal Data undergoing processing
- Purpose of processing (in particular, if automated decision-making or profiling takes place, and if so, the logic involved, significance, and likely consequences of such processing)
- Categories of data processed (e.g., name, address, online browsing behavior)
- Any third-party recipients of this Personal Data, both backward- or forward-looking, especially recipients in third-party countries (i.e. countries outside of the EU)
- Any third-party sources of Data Subject's Personal Data (i.e. not collected from the Data Subject directly, for instance by purchasing said data from another source that previously collected the data directly)
- How long such Personal Data would be stored or, if that's not determinable, how the length of this period would be determined
- Data rectification
- Data erasure
- Restriction of data processing
- Objection to data processing
Right to rectification
You, as a Data Subject, have the right to have any errors on inaccuracies of Personal Data corrected. Your Data Controller shall implement such requests without undue delay.
Right of erasure
You have the right to have your Personal Data erased or forgotten. Your Data Controller shall remove your Personal Data and confirm deletion via a notification to you. Data Controllers are also required to maintain these transactions.
Right to data portability
You have the right to have your Personal Data exported and provided to you in complete form.
Breach notification
In the event of a data breach and your Personal Data is compromised, your Data Controllers are required to notify you at least within 72 hours.
4. ROLE OF AHUB AI AS A DATA CONTROLLER
Your Personal Data may enter Ahub AI's processing scope in multiple ways. Based on how your Personal Data is consented to, who has control over the data and has responsibility for protecting and administering your rights, Ahub AI is either a Data Controller or a Data Processor. This section describes Ahub AI's role as a Data Controller and explains how you can interact with Ahub AI in that role.
When you interact with Ahub AI via its marketing and sales development outreach programs as a website visitor, webinar participant, or asset downloads, Ahub AI is the primary Data Controller from GDPR perspective. In these cases, Ahub AI is responsible for obtaining your consent and providing means for exercising your data rights.
Personal Data
Personal Data you submit during registration, such as your name, email, phone number, and your address.
Any other Personal Data that Ahub AI obtains via sources to which you have already provided consent. Ahub AI may use data from these sources for data identification and enrichment. As an example, if you provided only email and company name to Ahub AI, Ahub AI may use another service to identify your business contact phone or your title, so long as such information was submitted by you to the third-party service.
Consent
When you interact with web forms and similar registration pages at Ahub AI's website (or partners that we collaborate with), we will request explicit consent prior to you submitting your Personal Data.
When sales development representatives contact you and you provide information to us and you consent to us for using the information we obtained from you.
When your colleague from your organization volunteers your Personal Data to us via email or other information channels. We will follow up to obtain consent using the email provided to us or we will indicate in our email communication that we do not yet have consent but you provide us consent to continue our use of your Personal Data.
Ahub AI also ensures that any additional data it procures from third-party services is obtained by that third party after obtaining your consent.
If you had previously provided consent to Ahub AI to collect your Personal Data, you may choose to withdraw that consent at a later point. Please send an email request to privacy@ahubai.com and we will implement the request and provide a confirmation of your consent withdrawal via a reply email to your email address. The acknowledgement email will also provide you consequences of withdrawing your consent.
Privacy preferences
During the course of your registration process, we may offer certain preferences that control privacy of your data. Additionally, some registration processes may offer submission of certain data as optional items. You may choose not to provide optional data, but if you do provide them, Ahub AI will track your submissions. Additionally, Ahub AI will honor your choices and will ensure that these preferences and optional data are part of the data that you have access to via GDPR framework-based requests.
Onward transfers
Ahub AI does not sell your Personal Data to any other third-party organization. Ahub AI also does not transfer the rights to your Personal Data to any other party nor does it use the data other than the original intent. Any transfer to a third party is solely intended for the processing of data and Ahub AI has secured agreements with downstream Data Processors to protect Personal Data and enforce GDPR data rights for you.
Data subject access rights
Update Personal Data: You may contact privacy@ahubai.com to update Personal Data that we have about you. Ahub AI will perform this and will use your email to send a confirmation notice that we performed the requested action. If email itself was requested to be changed, Ahub AI will send a confirmation to both the old and new email.
Request an export of all your data for data portability: You may also contact privacy@ahubai.com to request an export of all your data for data portability. Ahub AI will provide this information via a CSV or JSON file. Such a report will include metadata such as when particular data was added, any updates to the data, etc. - i.e., an audit trail of
the data.
When you interact with Ahub AI via its marketing and sales development outreach programs as a website visitor, webinar participant, or asset downloads, Ahub AI is the primary Data Controller from GDPR perspective. In these cases, Ahub AI is responsible for obtaining your consent and providing means for exercising your data rights.
Personal Data
Personal Data you submit during registration, such as your name, email, phone number, and your address.
Any other Personal Data that Ahub AI obtains via sources to which you have already provided consent. Ahub AI may use data from these sources for data identification and enrichment. As an example, if you provided only email and company name to Ahub AI, Ahub AI may use another service to identify your business contact phone or your title, so long as such information was submitted by you to the third-party service.
Consent
When you interact with web forms and similar registration pages at Ahub AI's website (or partners that we collaborate with), we will request explicit consent prior to you submitting your Personal Data.
When sales development representatives contact you and you provide information to us and you consent to us for using the information we obtained from you.
When your colleague from your organization volunteers your Personal Data to us via email or other information channels. We will follow up to obtain consent using the email provided to us or we will indicate in our email communication that we do not yet have consent but you provide us consent to continue our use of your Personal Data.
Ahub AI also ensures that any additional data it procures from third-party services is obtained by that third party after obtaining your consent.
If you had previously provided consent to Ahub AI to collect your Personal Data, you may choose to withdraw that consent at a later point. Please send an email request to privacy@ahubai.com and we will implement the request and provide a confirmation of your consent withdrawal via a reply email to your email address. The acknowledgement email will also provide you consequences of withdrawing your consent.
Privacy preferences
During the course of your registration process, we may offer certain preferences that control privacy of your data. Additionally, some registration processes may offer submission of certain data as optional items. You may choose not to provide optional data, but if you do provide them, Ahub AI will track your submissions. Additionally, Ahub AI will honor your choices and will ensure that these preferences and optional data are part of the data that you have access to via GDPR framework-based requests.
Onward transfers
Ahub AI does not sell your Personal Data to any other third-party organization. Ahub AI also does not transfer the rights to your Personal Data to any other party nor does it use the data other than the original intent. Any transfer to a third party is solely intended for the processing of data and Ahub AI has secured agreements with downstream Data Processors to protect Personal Data and enforce GDPR data rights for you.
Data subject access rights
- Data access
- Data erasure, accuracy, and portability
Update Personal Data: You may contact privacy@ahubai.com to update Personal Data that we have about you. Ahub AI will perform this and will use your email to send a confirmation notice that we performed the requested action. If email itself was requested to be changed, Ahub AI will send a confirmation to both the old and new email.
Request an export of all your data for data portability: You may also contact privacy@ahubai.com to request an export of all your data for data portability. Ahub AI will provide this information via a CSV or JSON file. Such a report will include metadata such as when particular data was added, any updates to the data, etc. - i.e., an audit trail of
the data.
- Data breach notification
- Filing a complaint
7. LIST OF SUB-PROCESSORS
Ahub AI as a Data Processor has engaged the services of the following sub-processors. Some or all of your Personal Data may be transferred to them. All such transfers are governed by Master Service Agreements and GDPR agreements (via Data Processing Addendum) that establish the scope of processing as well as legal basis for such processing. Ahub AI requires its sub-processors to perform the specified processing only for the purposes of delivering the services that are part of the agreement.
6. AHUB AI EU REPRESENTATIVE
Individuals and data protection supervisory authorities in the EU and the UK may contact our data protection representatives according to Articles 27 EU and UK GDPR:
Attn: 20-22 Wenlock Road, London, England, N1 7GU
privacy@ahubai.com
Attn: 20-22 Wenlock Road, London, England, N1 7GU
privacy@ahubai.com
5. ROLE OF AHUB AI AS A DATA PROCESSOR
Your Personal Data may enter Ahub AI's processing scope in multiple ways. Based on how your Personal Data is consented to, who has control over the data, and who has responsibility for protecting and administering your rights, Ahub AI is either a Data Controller or a Data Processor. This section describes Ahub AI's role as a Data Processor and explains how you can interact with Ahub AI in that role.
If we are processing your Personal Data on behalf of your employer or the organization, you may contact privacy@ahubai.com and Ahub AI will forward the request to your employer. Any final action on the request will need to be approved by the employer (the Data Controller). Ahub AI will assist the Data Controller in expeditiously completing the request.
Consent
When Ahub AI processes and displays your Personal Data, that data was acquired from your employer or organization that you interact with. If it is Personal Data that you submitted to your employer, you provided consent to your employer for that data for their business purpose. If it is Personal Data that Ahub AI's customer obtained in the process of conducting business with you or your employer, they rely on your consent to use the data for business purpose.
To withdraw an earlier consent that you provided, contact your employer or the organization to which you provided the original Personal Data. Ahub AI will not be able to alter your consent as we are not the Data Controller.
Data access
To request your Personal Data, please contact privacy@ahubai.com. For data processed by Ahub AI, we will forward your request to your employer (the Data Controller), who will then initiate a request to provide that information. Since Ahub AI's role is only that of a Data Processor, Ahub AI will not be able to provide your Personal Data directly.
Data breach notification
In the event of a data breach, Ahub AI, as a Data Processor, is required to notify your employer/organization that there was a data breach. Your organization will then notify you regarding the breach, its impact, and potential remedies. Ahub AI will not notify you directly.
Data erasure, accuracy, and portability
To request an export or erasure or update of Personal Data held by Ahub AI, please contact privacy@ahubai.com. We will forward your request to your employer/organization, who will then initiate a request Ahub AI to complete the request. Since Ahub AI's role is only that of a Data Processor, Ahub AI will not be able to perform these actions directly.
Filing a complaint
For filing a complaint related to personal data processed by Ahub AI, use the complaint portal/form of your employer or organization (the Data Controller). Ahub AI will assist the Data Controller in resolving the complaint but will not take any action until and unless such action is authorized by the Data Controller.
If we are processing your Personal Data on behalf of your employer or the organization, you may contact privacy@ahubai.com and Ahub AI will forward the request to your employer. Any final action on the request will need to be approved by the employer (the Data Controller). Ahub AI will assist the Data Controller in expeditiously completing the request.
Consent
When Ahub AI processes and displays your Personal Data, that data was acquired from your employer or organization that you interact with. If it is Personal Data that you submitted to your employer, you provided consent to your employer for that data for their business purpose. If it is Personal Data that Ahub AI's customer obtained in the process of conducting business with you or your employer, they rely on your consent to use the data for business purpose.
To withdraw an earlier consent that you provided, contact your employer or the organization to which you provided the original Personal Data. Ahub AI will not be able to alter your consent as we are not the Data Controller.
Data access
To request your Personal Data, please contact privacy@ahubai.com. For data processed by Ahub AI, we will forward your request to your employer (the Data Controller), who will then initiate a request to provide that information. Since Ahub AI's role is only that of a Data Processor, Ahub AI will not be able to provide your Personal Data directly.
Data breach notification
In the event of a data breach, Ahub AI, as a Data Processor, is required to notify your employer/organization that there was a data breach. Your organization will then notify you regarding the breach, its impact, and potential remedies. Ahub AI will not notify you directly.
Data erasure, accuracy, and portability
To request an export or erasure or update of Personal Data held by Ahub AI, please contact privacy@ahubai.com. We will forward your request to your employer/organization, who will then initiate a request Ahub AI to complete the request. Since Ahub AI's role is only that of a Data Processor, Ahub AI will not be able to perform these actions directly.
Filing a complaint
For filing a complaint related to personal data processed by Ahub AI, use the complaint portal/form of your employer or organization (the Data Controller). Ahub AI will assist the Data Controller in resolving the complaint but will not take any action until and unless such action is authorized by the Data Controller.
3. AHUB AI'S COMMITMENT TO PROTECTING YOUR PERSONAL DATA
Ahub AI is committed to partnering with its customers and users to ensure that Ahub AI is fully compliant with the requirements of GDPR. Ahub AI recognizes your rights under GDPR and will ensure that these rights are honored, and your Personal Data is protected. Ahub AI's product and security teams are continuously working to ensure Ahub AI's product offerings and contractual commitments are in line so our customers, prospects, users, and others that interact with Ahub AI maintain compliance with applicable Data Protection Laws.
Measures to achieve this include:
We'll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and will adjust our plans accordingly if it changes. We'll provide you with regular updates along the way so that you're always current.
International data transfers: contractual terms
To comply with EU data protection laws around international data transfer mechanisms, Ahub AI utilizes the European Union Model Clauses, also known as Standard Contractual Clauses, to meet adequacy and security requirements for our customers who operate in the EU.
Measures to achieve this include:
- A new Data Processing Addendum
- Additional investments in our security infrastructure
- New clarity on procedures for consent, data portability, and privacy preference inquiries
We'll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and will adjust our plans accordingly if it changes. We'll provide you with regular updates along the way so that you're always current.
International data transfers: contractual terms
To comply with EU data protection laws around international data transfer mechanisms, Ahub AI utilizes the European Union Model Clauses, also known as Standard Contractual Clauses, to meet adequacy and security requirements for our customers who operate in the EU.
General Data Protection Regulation (GDPR) is a European Union regulation that establishes a new framework for handling and protecting the personal data of EU-based residents. It is the most comprehensive EU data privacy law in decades and has been in effect effect since May 25, 2018.
Besides strengthening and standardizing user data privacy across the EU nations, it will require new or additional obligations on all organizations that handle EU citizens' personal data, regardless of where the organizations themselves are located.
GDPR is intended to offer protections for you or any identifiable natural person (the "Data Subject") regarding your information (your "Personal Data"). You, as a Data Subject, have broad rights, whether you are identified directly or indirectly through interaction context in which your information was captured.
Besides strengthening and standardizing user data privacy across the EU nations, it will require new or additional obligations on all organizations that handle EU citizens' personal data, regardless of where the organizations themselves are located.
GDPR is intended to offer protections for you or any identifiable natural person (the "Data Subject") regarding your information (your "Personal Data"). You, as a Data Subject, have broad rights, whether you are identified directly or indirectly through interaction context in which your information was captured.
1. INTRODUCTION TO THE GDPR